Platform & Carrier Enhancements

Include in the NZ Couriers integration, support for shipping multiple types of dangerous goods in the one shipment.

When Liquor Control Victoria compliance is enabled (), Starshipit currently forces “Deliver to Addressee Only” for all eParcel alcohol shipments to VIC and disables ATL, redirection and safe drop. Australia Post guidance indicates this should apply only to first-time customers or gift recipients, not all repeat deliveries. Merchants need a way to indicate when an order is not a first-time delivery so normal delivery rules can apply. Who is impacted Alcohol retailers shipping to VIC via Australia Post eParcel (multiple customers, reported 5+). This is causing unnecessary delivery friction and higher failed delivery risk for repeat customers. Proposed solution Add an order-level checkbox: “First Time Delivery (Victoria Liquor Control)” Default ON when destination state = VIC and product code is alcohol (3O85, 3P85, 3V85, 7O35, 7O85) User can untick before printing/manifesting if it is a repeat customer If ON: enforce addressee-only and disable ATL/safe drop/redirection (current behaviour) If OFF: do not apply the addressee-only restrictions or service code override, allow normal delivery behaviour

Include in the TGE NZ courier integration: Support for CHEP Pallets Support for Dangerous Goods This impacts two large clients that O.D. will work with. The workaround requires manually recording of the pallets including the CHEP and DG. Downstream this impacts billing causing it to be more manual.

As a warehouse packer, I want to scan a barcode for a packaging type (e.g. “A3 Bag”) during packing, So that the pack screen automatically sets the packaging type and selects the cheapest available shipping method based on that packaging and the destination. Current Pain Point Packers currently need to manually: • select the correct packaging type, and • compare rates to choose the best option This adds time, increases errors, and creates inconsistency across the packing process. Proposed Workflow 1. Packer scans a packaging barcode (e.g. A3 Bag) 2. WMS/StarShipIt automatically sets the Packaging field on the pack screen 3. WMS/StarShipIt automatically selects the cheapest eligible shipping rate based on: • the selected packaging type • destination (e.g. Auckland vs Christchurch) • available carrier services and rates Example Scenarios • Scan: A3 Packaging → Destination: Auckland → Auto-select NZC Package/Local (or NZ Post Local/Package) if it is the lowest cost option • Scan: A3 Packaging → Destination: Christchurch → Auto-select NZC A3 if it is cheaper than NZ Post for that route/service Acceptance Criteria (Suggested) • Scanning a packaging barcode updates the packaging selection on the pack screen automatically • The system selects the lowest-cost shipping method from the available rates that match the packaging • Packers can still manually override the selected shipping method if required • If no valid rates are available for the scanned packaging, the system shows a clear error/message and does not auto-select a method

As a merchant, I want the flexibility to add additional couriers beyond my plan’s included limits for a small additional fee, So that I can scale my shipping setup without being forced to upgrade to a much higher pricing tier. Context / Problem There is currently a significant pricing jump between plan tiers. For example: • Professional: $200 AUD per month with up to 4 carriers • Enterprise: $550 AUD per month For merchants who only need a small number of additional couriers, upgrading tiers is not cost-effective—especially when they are already paying for other add-ons such as Landed Cost, Mobile Pick and Pack, or WMS. Proposed Outcome Allow merchants to purchase additional courier slots as an optional add-on, enabling: • Greater flexibility without forced tier upgrades • Fairer pricing aligned to actual courier usage • Easier scaling as shipping needs evolve

As a merchant using NZ Post for domestic and international shipping, I want all NZ Post integrations (Domestic, Express, and International) to count as a single carrier for plan limit purposes, So that I can use the full range of NZ Post services without unnecessarily consuming multiple carrier slots and still add other domestic or international carriers when needed. Current Problem Currently, NZ Post Domestic, NZ Post Express, and NZ Post International are treated as three separate carrier integrations. This means: • On Starter/Plus, merchants cannot use all NZ Post services together • On Professional/Plus, using all NZ Post integrations consumes 3 of the 4 available carrier slots, leaving little flexibility to add other carriers This is not ideal for merchants who rely on NZ Post as a primary carrier but still require additional domestic or international courier options. Proposed Solution Since NZ Post is a single carrier, all NZ Post integrations should be grouped and treated as one carrier for plan limitation purposes. Expected Outcome • Merchants can enable all NZ Post services without penalty • Carrier slots are used more fairly and logically • Merchants are not forced into higher pricing tiers solely to unlock additional carrier slots • Greater flexibility to add supplementary domestic or international carriers as business needs evolve

Allow users to choose which label position to start printing from on a label sheet (e.g. label 2, 3, or 4), similar to ParcelSend. Currently, Starshipit always prints from the first label, which means partially used label sheets can’t be reused. This results in significant label waste over time, especially for high-volume dispatch. This feature would reduce waste and improve efficiency in daily packing operations.

Starshipit should support importing product item images when orders are created via the API, so API-created orders have the same item image visibility as orders imported from platforms like Shopify.