Platform & Carrier Enhancements

Feature request: Allow return labels generated through the Returns Portal to include a QR code option so customers can present the code at a drop-off location to print their return label. Overview: Currently, return labels created through the Returns Portal require customers to print the label themselves. Can Starshipit provide a QR code that customers can present at a drop-off location(when supported), where the label can be printed for them. This is more convenient for customers who do not have access to a printer.

Add support for live-rates on Neto checkout.

Please support USB Scales for MAC

When using Shopify’s native Bundles app, Shopify splits bundle products into separate line items in the order API but includes metadata identifying the bundle relationship (e.g. “Part of”). Starshipit currently imports these as independent items with no bundle context. Support detecting this metadata so bundle components can be grouped or labelled in the order view and optionally displayed on packing slips.

We get a lot of requests from customers wondering where their items are because we shipped them in multiple packages, and they only got one tracking number from shopify

I would like to be able to display Order Tags within the Packing Summary please

Ability to import from the line_ item.properties field in Shopify. This information would be helpful for pick/packing in Starshipit.

Add support for webhooks to be enabled for multiple of the same Shopify store. This is so other child accounts are updated with accurate information from Shopify.

When an order contains multiple packages where at least one package is under 5kg (eligible for MyPost B20/B30) and another package is over 5kg (requires B21/B31), attempting to print the shipment fails with an error that the weight is too high for B20/B30. This forces users to create a partial shipment just to print labels for both parcels, which adds extra steps and increases error risk. Expected behaviour: Starshipit should allow mixed service codes within the same order/shipment where required, or automatically allocate the correct MyPost service per package (under 5kg -> B20/B30, over 5kg -> B21/B31) without failing the entire print. Why this matters: Avoids manual partial shipments Reduces operational overhead and mistakes Supports common packing scenarios where parcels in the same order have different weights

Can we please have the ability to perform a bulk pickup cross carriers