End Customer Experience

Support additional rules Execute Rules based on actions the customer takes during the return like the selected return reason. Manual approval & Mandatory photo upload based on the conditions Reject return if > 30 days or if include itemsku; blocklist and allowlist products , tags and customer

Add support to round up/down the price of shipping with live rates on checkout (e.g. to the nearest dollar). Would be beneficial from an accounting perspective.

Able to assign packages set in settings > package setup to items on checkout to retrieve a rate.

As a MyPost user I would like to create return shipments through Starshipit so I don't have to do these in the MyPost portal.

Provide rates based on a function enabled on checkout called "insurance" if it is enabled or not enabled. Then provide the rate to the customer for including insurance or excluding insurance

Option to customize the sender name of SMS's from Starshipit to the company brand name

Toll was sold over a year ago and renamed Team Global Express. Most of their customers not know them as TGE so it is causing confusion the fact they are still called Toll in the Starshipit UI. TGE is also in breach of their sale conditions by using the Toll logo and name

I want all shipments going to WA to have a surcharge of 40%. Checkout rates rules only allows me to set a margin for one courier + service type (due to the fact that when one rule triggers, no others will trigger) Another example is I want to apply specific product codes to one condition (If perishable good, set only express services with dhl, auspost, startrack)

A way to add line breaks to the content displayed in the new customer notification templates/emails so the content can be spaced out and displays more cleanly.

eParcel supports international returns Can we support international returns on Starshipit (New Zealand to Australia returns only)