Features

Customer wants to create a custom field in NetSuite that can map to the description of goods, or we can map it to a number of separate fields within NetSuite to pull all the required fields

Display Shipping Paid on Packing Slip. This is used as a packing slip/invoice and is included in the customers package.

Customer would like to be able to see which user packed the order in the Starshipit Desktop app.

Hi team, Currently, when an incorrect item is scanned during packing validation, a sound plays to indicate an error — which is great. However, it would be really helpful if Starshipit also played a distinct “success” sound (such as a green-light confirmation tone) once all items in an order have been scanned and validated correctly. This feature would clearly signal to the packer that the order is complete, improving workflow efficiency and reducing uncertainty. ShipStation currently offers this feature, and it’s something I’ve found incredibly useful. Would love to see something similar added to Starshipit! Thanks, Lachy

Keep this info stored in Starshipit logs for up to 90 days

please include a star for sender email, phone, suburb

The purpose is to automate bulk process, to avoid manually sending email with PDF return label attachment to the receiver one by one, and to minimize receiving unnecessary calls from the customer/receiver requesting customer-service team to download/reprint the return label for the receiver when they need it, so that the receiver can print the return label by themselves. Also to reduce 1 step of printing the return label for the customer when operations team processes the return order at the fulfillment center, for orders which does not have or require a outbound parcel (replacement unit), where they only require the defective item to be sent back from the customer via a return label. For these reasons, they require the URL of return label field to be in the email notification template.

Automatically support FPP on a single order with multiple packages.

When a customer does not provide a phone number, it automatically puts a phone number on the label of the retailer. Have an option to turn that off

We currently only support to send rates as carton, not pallets. This will help create more accurate rates for customers