Changelog

Follow up on the latest improvements andĀ updates.

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Ever noticed your courier invoices donā€™t always match the rates you were quoted? Extra charges, adjustments, or errors can add up.
Invoice Reconciliation
helps by automatically comparing your Australia Post invoices with Starshipitā€™s quoted shipping costs, so you can easily spot discrepancies.
How it works
Upload your Australia Post CSV invoice in Classic UI (Analytics > Reports > Invoice Reconciliation), and Starshipit will match it to your shipments. Youā€™ll get a report showing:
  1. What your customer paid.
  2. The estimated shipping cost from Australia Post.
  3. The actual invoiced amount.
  4. Any discrepancies, so you can review unexpected charges.
This feature currently supports Australia Post only, but weā€™re open to expanding it! If youā€™d like to see other couriers added, log a request on Canny.

improved

Classic UI

A Fresh New Look! šŸŽØ

We've updated the Classic UI with a refreshed and modern colour palette.
While the functionality remains the same, you'll noticed a cleaner, more contemporary look that enhances usability without disrupting your workflow.
What's new?
  • A modernised colour scheme for a fresher, more polished experience
  • A more cohesive look that aligns with our brand
What's not changing?
  • All features, buttons, and layouts remain exactly where you expect them to be
  • Your workflow stays the same, no functionality has been altered
This update is all about aesthetics, ensuring a smoother and more visually engaging experience.
Weā€™re excited to announce that Starshipit is now integrated with
Urgent Couriers!
Urgent Couriers is one of New Zealandā€™s largest specialised on-demand courier services, recognized for fast, premium delivery both domestically and internationally.
They offer a range of point-to-point services in Auckland, from 15-minute express deliveries to same-day economy runs.
As New Zealandā€™s first carbon-neutral courier service, Urgent Couriers is a sustainability leader, setting the benchmark for eco-friendly transport across the country.
Getting Started:
To connect Urgent Couriers with your Starshipit account, youā€™ll need your:
  • Urgent Couriers Username
  • Urgent Couriers Password
New to Urgent Couriers?
Simply reach out to our support team, and weā€™ll get you set up with Urgent Couriers.
For detailed setup instructions, check out our support guide. āœ‰ļø
Need help?
Our support team is here to assist!
Weā€™re excited to introduce a new carrier integration ā€“
Parcel Right!
Parcel Right offers straightforward, transparent pricing with no hidden fees, tailored for domestic shipping across Australia.
Parcel Right is 100% owned by DAI Post.
Established in Melbourne, Australia, DAI Post has been getting parcels to customers safely and efficiently for 24 years.
Getting Started
  • Already have a Parcel Right account?
    You'll need your Parcel Right
    User ID & Password
    to integrate.
  • New to Parcel Right?
    Simply reach out to our Starshipit support team, and weā€™ll assist with your setup.
For detailed setup instructions, check out our support guide. āœ‰ļø Need help? Our support team is always here to assist!
Shipping to the US with incorrect address detailsā€”such as minor street name misspellingsā€”can lead to significant penalties. Since address validation in the US occurs down to the street level, even small errors can result in additional charges or return-to-sender scenarios, increasing costs.
To address this, we have implemented localised address validation specifically for US addresses when using
UPS
and
FedEx
. This enhancement improves accuracy, reduces the risk of failed deliveries, and helps prevent unnecessary fees.
How It Works
When enabled, this setting automatically initiates address validation during label printing for UPS and FedEx. The receiverā€™s street address, city, state, postcode, and country are sent to the respective carrier for validation. If the address is valid, the label is generated and returned. Otherwise, an error is returned, prompting an update to the address details before proceeding.
How to Enable It
FedEx
  1. Go to Settings > Courier > FedEx.
  2. Scroll to the bottom of the page.
  3. Tick the checkbox for ā€˜Enable address validation for United States shipmentsā€™.
image
  1. Click ā€˜Saveā€™ to apply your selection and initiate address validation during label printing.
UPS
  1. Go to Settings > Courier > UPS (New).
    Note:
    This feature isnā€™t supported in the UPS (Legacy) integration.
  2. Navigate to the ā€˜Advancedā€™ tab.
  3. Scroll to the bottom of the page.
  4. Tick the checkbox for ā€˜Enable address validation for United States shipmentsā€™.
image
  1. Click ā€˜Saveā€™ to apply your selection and initiate address validation during label printing.
For more details, check out our guides on using FedEx and UPS.
Our Customised Rates feature helps you fine-tune the shipping rates you see in Starshipit, so they better reflect your costs. Based on your feedback, we've made some handy improvements:
  • Margins wonā€™t apply when a courier rate is $0 or not returned, keeping the Cheapest Carrier rule accurate.
  • A new Margin column in the Shipping Price Report gives you a better breakdown of your costs.
  • Customised rates from a parent account can now be applied to all child accountsā€”overriding individual settingsā€”or selectively applied to specific ones.
  • For supported child accounts, customised rates (including margins) now show in the shipping breakdown, providing more transparency.
  • Itā€™s now easier than ever to select which child accounts receive customised rates, making setup a breeze.
  • We've modified our pricing breakdown for 3PL child accounts so that these margins will not be visible.
Want to learn more about customising rates? Check out our support guide šŸ˜Š
Weā€™ve expanded our integration with Team Global Express to include Priority International, making it easier to manage your international shipping.
With this integration, you can:
  • Offer checkout rates to customers.
  • Generate shipping labels and packing slips.
  • Auto-correct addresses to reduce delivery errors.
  • Provide branded tracking and notifications for a seamless experience.
Ready to get started? Check out our setup guide and get shipping! šŸš€
Weā€™ve introduced a new setting to help BigCommerce users manage multiple storefronts more effectively in Starshipit.
With the
Import Channel ID as a Tag
setting, you can
  1. Filter orders:
    Use the orders grid to filter by specific store IDs.
  2. Create rules:
    Automate workflows using tags, e.g., ā€œIf Tag = [storefront ID], assign to X accountā€ or ā€œSet carrier to X.ā€
This rounds out our BigCommerce storefront offering, as we also support writeback for multi-storefront setups.
How it works
When enabled, this setting automatically adds the Storefront ID as a tag to orders when they are imported into Starshipit.
How to enable it
  1. Go to Settings > Integrations > BigCommerce.
  2. Scroll to the bottom of the page.
  3. Tick the checkbox for Import Channel ID as a Tag.
Check out our guides to learn more about BigCommerce & Tags in Starshipit.
We're pleased to announce that the Bonds Courier integration is now live!
This integration enables you to take full advantage of Starshipit's features, including:
  • Printing shipping labels
  • Generating quotes
  • Tracking updates
With support for over 20 product codes, Bonds Courier offers a wide range of freight options, from small parcels to large freight, tailored for domestic shipping across Australia.
Setting up Bonds Courier is simple:
  • Retrieve your account number, authorisation code, and branch code from Bonds Courier.
  • Follow our Bonds Courier setup guide to integrate your account with Starshipit.
Start shipping with Bonds Courier today to streamline your domestic shipping operations!
Weā€™re excited to introduce a new international shipping solution with Parcelpoint powered by Asendia, now available through Starshipit and offers fully tracked international parcel delivery, helping you extend your brandā€™s reach worldwide with ease and confidence.
Ship 1Kg parcel to North America for low as A$ 33.46 within 9 business days. Click here for more information.
Key Benefits of Parcelpoint and Asendia international shipping:
  • Convenience: Drop off at 2000+ Parcelpoints across Australia, weekdays, weekends and extended hours.
  • Reliable Tracking: Keep customers informed every step of the way.
  • Global Reach: Seamless shipping to international markets.
  • Cost-Effective: Competitive rates for expanding globally.
Getting Started:
  • If you already have a
    Parcelpoint Asendia
    account , you'll need your Parcelpoint Asendia API key to start the integration.
New to Parcelpoint Asendia
? Simply reach out to our STARSHIPIT support team, and weā€™ll get you set up with Parcelpoint Asendia.
For detailed setup instructions, check out our support guide. āœ‰ļø Need help? Our support team is here to assist!
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