Changelog
Follow up on the latest improvements and updates.
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We’ve extended our webhook functionality to include return shipments. You can now receive webhooks for returns when the status updates to:
- Printed
- In Transit
- Out for Delivery
- Dispatched
- Manifested
- Delivered
This means you can do things like update your customer when their return is on the way or trigger a refund once it’s delivered. To learn more about using webhooks with Starshipit, check out our webhooks guide.
Schedule pickups with Post Haste — straight from Starshipit
You can now book parcel pickups with
Post Haste
directly from Starshipit - Book pickups directly from your dashboard
- View your full pickup history, including any failed attempts
- Also supported with the Starshipit returns portal
FedEx Express pickups now supported
If you're using
FedEx Express
, you can now also schedule pickups from within Starshipit — no need to book separately. Another step toward making your fulfilment process faster and more automated. New DHL Break Bulk Economy (BBE) support for European shipping
We’ve added support for
DHL’s Break Bulk Economy (BBE)
— a cost-effective road service ideal for shipping multiple parcels to Europe.- Set a parent address as your BBE location
- Designate shipments as BBE when generating Parent and Pallet IDs
- Benefit from simplified customs and pricing when shipping in bulk
Perfect if you’re already using DHL DDI/ESU and want a cheaper way to handle bulk shipments to the EU. Learn more here.
Improved customs compliance for Royal Mail
To support
UKIMS
and international shipping requirements, we now include key customs fields when creating shipments with Royal Mail
:- EORI numbers for sender and receiver
- Business transaction type (B2B/B2C)
- Reason for export (default: Sale of Goods)
- UKIMS pre-registration numbers
- Item-level details like SKU, country of origin, and net weight
These updates help reduce customs delays and ensure your shipments are fully compliant.
TNT labels now support SKUs
You can now
print item SKUs on your TNT shipping labels
— making it easier to match packages to orders.>
To enable this
, go to your TNT settings and turn on "SKUs on Labels." Table rates now support suburbs
When setting up
table rates
, you can now specify a suburb
to make your rates even more precise.This is especially helpful if you're offering different pricing based on specific suburbs within a city.
Seko MID Code now included
If you’ve set up a
MID code
(Manufacturer Identification Code), Starshipit will now send it automatically when required for your Seko
shipments.Got questions or need help setting any of these up? Contact our team — we’re here to help.
new
UI 2.0
Mobile
🧺 Tote picking now available in the Starshipit mobile app
You can now use tote picking in the Starshipit mobile app to keep your warehouse workflow tidy, accurate, and way less chaotic.
Why it’s great:
- Scan a tote at the start of picking, and everything you scan goes into that tote — no second-guessing what belongs to what
- Handoff between pickers and packers becomes effortless (totes do the talking)
- Fewer mistakes, fewer returns, and less back-and-forth with support
Ready to give it a go? Open the mobile app and head to Settings → Tote Settings to get started. Learn more with our support guide.
Here are a few enhancements we've shipped to improve our integrations with your shipping partners to make your setup more flexible, and your shipping experience that little bit easier.
Ship internationally with USPS
You can now process international USPS shipments via EasyPost, extending beyond domestic deliveries. Simply ensure customs details are included when shipping outside the US.
Import barcodes from Cin7 Omni
Product barcodes are now automatically imported from Cin7 Omni using the dedicated API. No manual setup required—barcodes will populate based on the item information.
Parcelpoint Asendia: Support multiple items per shipment
Shipments with Parcelpoint Asendia now support multiple items, passing through all item details during shipment creation to ensure smoother customs clearance.
TGE Priority: Set default pickup package type
A new setting lets you select a default package type for pickup bookings with TGE Priority.
- Go to Settings > Couriers > TGE Priority > Advanced Settings to select the default under Default pickup package type.
- Default: Box/Carton (BXCA)
- Special handling automatically applies for common satchel product codes.
Unleashed Enhanced: Import specific orders
A new tool allows importing specific order numbers from Unleashed, improving control when orders fall outside the auto-import window.
Go to Settings> Integrations > Unleashed > Tools > Import order
UI 2.0 Workflows: Clearer error messaging
Error messages when searching in Workflows now display directly on the page below the search bar, making it easier to identify and resolve issues immediately.

FedEx: Option to disable commercial invoice printing
An optional setting now allows disabling the automatic printing of commercial invoices for international FedEx shipments.
Go to Settings > Couriers > FedEx > Advanced Settings and untick Print Commercial Invoice.
PBT Transport: Remove maximum weight limit
The 30kg weight limit has been removed for PBT Transport shipments. Weight validation will now follow carrier guidelines, without unnecessary restrictions.
Packing Summary: Add barcode value as text
A new field, %ItemBarcodeTableValue%, is now available for Packing Summaries. This displays the barcode value as text rather than an image.
- Go to Settings > Packing Slips > Customise > Packing Summary Editor to add the field.
New role type: Broker for Additional Party
A 'Broker' option has been added under shipment roles to accurately capture and transmit customs broker information on commercial invoices.
Go to Settings > Advanced Settings > Additional Party > Role Type to select Broker when required.
Set flat shipping rates instead of margins
A new pricing option allows you to set a fixed flat rate for shipping services, instead of using a $ or % margin.
- To use it, go to: Settings > Customise Rates > Margin Type & Value > Select "Set Flat Rate"
This will override any rate returned by the courier.
new
Mobile
Mobile App: GS1 Barcodes
Today we have pushed an update to the app (available via the 'update now' banner when opening the app) that introduces a new settings page: GS1 Barcodes.
Enabling this setting allows GS1 barcodes to be scanned, with which we will compare the GTIN against the Order items' barcode field. If there is a match in the order you are picking, we will update the quantity picked based on the quantity stored in the GS1, and if you choose, we will capture and tag orders with:
- Serial number
- Batch number
- Expiration Date
- SSCC
If you attempt to pick the same GS1 in an order, you will receive an error letting you know that GS1 was already scanned.
If you attempt to pick a previously picked GS1, you will receive an error letting you know that GS1 has already been picked.
Please let us know how you get on and if there are any issues, or any additional enhancements to make.
We’re excited to announce that Starshipit now integrates with My NZ Post Business! This new integration allows you to register and use My NZ Post Business as a carrier within the Starshipit platform.
Key Features
- Register & Enable My NZ Post Business: Easily register or connect your My NZ Post Business account and start shipping right away.
- Create & Manage Shipments: Generate and manage shipments through Starshipit for greater flexibility and control.
- Pay As You Ship: Use your registered card within the My NZ Post Business portal to pay for shipments as you go—simple and seamless.
This integration enables you to ship to both domestic and international destinations.
📘 Need help getting set up? Check out our support guide. ✉️ Still have questions? Our support team is here to help!
Starshipit Now Supports 'Oversize by Fliway'. This service is available to all NZ Post Domestic customers, allowing you to ship larger items with reliable delivery.
If your NZ Post Domestic account is enabled for this service, Oversize by Fliway will appear as an option when your shipment meets the following conditions:
Service Details
- Weight Range: 25kg - 60kg
Size Limits:
- Maximum Length: 3m
- Maximum Volume: 0.6m³
- Maximum Height: 2.2m
- Prohibited Items: No perishable goods, liquids, or dangerous goods (DGs).
Delivery Timeframes
- 1 to 7 days, depending on pickup and delivery locations.
improved
Mobile
Setting to choose whether or not to consolidate items
We've introduced a new setting to determine whether or not the app consolidates items when picking multiple orders

improved
Mobile
Auto-focus search box when navigating between tabs
We've introduced a new setting to determine whether the app should auto-focus on the search input box when navigating around the app. Enabling this is super handy if you are using a bluetooth scanner or a device with an built-in scanner - no need to continuously press the text box to regain focus.

Reconcile invoices using any courier
You can now reconcile freight costs for any courier by uploading a CSV and entering the tracking number column name. If the column isn’t found, we’ll show a clear error to help you correct it. This makes it easier to verify charges even when the courier isn’t directly supported.
- To learn more, check out our guide.

Mobile app: UI refresh and new margin warning flag
The mobile app has had a tidy-up to improve usability, and now shows a warning if your shipping cost is higher than what the customer paid at checkout—helping you catch and address margin issues early.

Book pickups with Toll IPEC and Toll Priority
You can now book pickups with Toll IPEC and Toll Priority directly from Starshipit in both Classic and Blazor UIs, making it easier to manage your end-to-end fulfilment without leaving the platform.
- Learn more about booking pickups.
Add page numbers and item prices to picking summaries
We’ve added support for page numbers and item prices in our custom packing summaries, helping you produce clearer, more informative picking slips—especially useful for large or high-value orders.
- Learn more about custom packing summaries.
Print SKUs on Allied Express labels
You can now include product SKUs on Allied Express labels, making it easier to scan, sort and identify items during fulfilment and delivery.
- Go to Settings>Couriers>Allied Express>Advanced> TickSkus on Labels
Use ‘Their Ref’ as a barcode on packing slips
There’s a new setting that lets you use the Their Ref field as the barcode on packing slips, without changing your existing setup. This is ideal for teams that rely on custom references to match orders in their internal systems.
- Go to Settings>Packing Slips>A4 Templateand tickUse Their Ref for Barcode
Open and fix failed orders faster in Quick Print
We’ve added a new button to the Quick Print page in Classic UI that appears when an order errors. You can now jump straight into the order to fix the issue, keeping things moving without leaving your workflow.

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