Changelog
Follow up on the latest improvements and updates.
RSS
You can now upload and send supporting documents like MSDS, certificates of origin, and commercial invoices when shipping with FedEx, in addition to DHL Express.
This helps you stay compliant with customs requirements, reduce delays at the border, and streamline your international shipping process without needing to email or manually upload documents.
💡 To use this feature with FedEx, your account must have Electronic Trade Documents (ETD) enabled. If you're not sure, check with your FedEx account manager.
We’re excited to announce that Starshipit now supports
DHL eCommerce Americas -
a popular choice for shipping across the United States with affordable, trackable services for lightweight parcels!This new integration enables you to connect your DHL eCommerce Americas account and start fulfilling orders directly from Starshipit.
Getting Started with DHL eCommerce Americas
🔧
Already have an account?
You’ll need the following details from your DHL eCommerce onboarding team:
- API Client ID & Secret
- Pickup Account Number
- Distribution Center Code
💡
New to DHL eCommerce Americas?
Contact our partnership or sales team, and we’ll connect you with DHL to help you get started.
For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is here to assist!
Previously, pickups for MyPost Business were only booked automatically when you bulk printed labels (if that setting was turned on). Now, you can book pickups whenever you need them, right from the Book Pickup screen.
This gives you more flexibility to schedule pickups without having to print anything first. Bulk print booking still works too, if that’s your preference
improved
UI 2.0
Views improvements are here! 👁️✨
We’ve improved views in UI 2.0 to help you find the orders you need faster, especially if you have lots of custom views or use a smaller screen.
What's new?
- Responsive improvements:The views dropdown now fits within your screen.
- Search:A search box has been added to the views dropdown so you can quickly search for the right view.
- Favouriting views:Pin up to 3 views to the top of your list for even easier access.
- 5 new default views:based on our most popular filters to help you get started.
New default views include:
- Valid address:Shows only orders with valid addresses.
- Domestic orders:Shows only domestic orders.
- International orders:Shows only international orders.
- Packed orders:Shows orders packed with Packing Validation.
- Packing slip printed:Shows orders where the packing slip was printed.
⭐️ For more information, please read the support article
💬 Have feedback about this feature? Submit it here
✉️ Need assistance? Please reach our friendly support team
We’ve made some updates to improve clarity in the cost breakdowns for Sendle and Allied Express.
- For Allied, GST now shows as a separate line so it’s clear what’s included in the total.
- For Sendle, we’ve added support for their fuel surcharge so it appears in the shipping breakdown. More info here.
- For DHL, if a shipment is over 25kg and uses the “Non-Conveyable Piece” service, that surcharge will now show as its own line.
Appreciate the heads-up from those who raised it.
You no longer need to manually click Run Rules Now to attach documents—Starshipit will now run Document Manager rules automatically during import.
When a document is attached, we’ll also tag the order with the file name, so you can easily see what’s been added.
improved
UI 2.0
Save Time Booking Pickups with Address Lookup 🕒
Booking your courier pickups just got faster and easier in UI 2.0!
What's new?
- Added Contact/Address lookup in the Book Pickup modal to auto-fill address fields using your Address Book.
- New Book Pickup button on the Pickups page (formerly Pickup history), making it easy to start the booking process.
How it works
- When booking a pickup, use the Contact/Address lookup field to quickly find saved addresses.
- From the Pickups page, click Book Pickup to open the booking modal instantly.
⭐️ For more information, please read the support article
💬 Have feedback about this feature? Submit it here
✉️ Need assistance? Please reach our friendly support team
improved
courier
Platform
Minor Feature Enhancements – June 2025
A handful of small updates that may be useful depending on your workflow. Here’s what’s changed:
TNT
: You can now display SKUs in delivery instructions by enabling the Show SKUs in delivery instructions
setting.Flash Couriers
: Rates now apply automatically at checkout — no setup needed.Unleashed Integration
: Company name now maps automatically to the company field. If the name field is blank, we'll use the company name for both.DHL Express
: - Signer’s name is now included on the commercial invoice for improved documentation compliance.
- You can also now use TheirRef(e.g. PO number) instead of the order number as the shipment reference by enablingUse THEIR REFS as Customer Referencefrom the DHL Express settings.
TGE IPEC
: A new setting allows you to override the Commodity Code
sent on labels. Leave it blank to default to Z
, or enter a 1-character custom value to avoid incorrect cubic charges.Australia Post
:- The new Manifest return orders on printsetting makes it easier to drop off return orders at the post office.
- Compliance updates for Alcohol deliveries in Victoria.For shipments containing alcohol going to Victoria, we now automatically set an addressee requirement to comply with state legislation. This law applies to first-time or gift recipients of alcohol, who must be present, show valid ID proving they are 18 or older, and sign for the parcel. Because it’s often hard to know in advance who qualifies, we apply this flag to all alcohol shipments to Victoria. This cannot be turned off on an order-by-order basis.
Shopify Integration
: Enable the Consolidate Shipping Methods
setting to consolidate multiple shipping methods into one view in Starshipit.NZ Post Express
: Sunday pickups now supported — no additional setup required.Let us know if any of these apply to you and you'd like help getting started.
Starshipit now supports integration with Canada Post, giving Canadian retailers a seamless way to manage domestic shipping through their commercial Canada Post accounts.
Key Features
- Connect Your Commercial Account: Quickly link your Canada Post account with a valid parcel agreement to start shipping.
- Get Live Shipping Rates: Retrieve accurate domestic rates using your Canada Post pricing.
- Generate Labels: Print compliant shipping labels directly from the Starshipit platform.
- Track Orders: Monitor shipments from dispatch through to delivery.
- Manifest Shipments: Create and submit manifests to stay aligned with Canada Post's shipping processes.
This integration supports contract (commercial) shipping only. If you don't yet have a parcel agreement, contact your Canada Post representative.
📘 Need help getting started? Read our Canada Post setup guide.
We’ve extended our webhook functionality to include return shipments. You can now receive webhooks for returns when the status updates to:
- Printed
- In Transit
- Out for Delivery
- Dispatched
- Manifested
- Delivered
This means you can do things like update your customer when their return is on the way or trigger a refund once it’s delivered. To learn more about using webhooks with Starshipit, check out our webhooks guide.
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