Starshipit
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new
Shopify
3PL
Checkout rate
Starshipit now supports live rates at Shopify checkout for 3PL child accounts. This enables 3PL child accounts to show real-time shipping rates to customers before they complete their order.
To enable this:
- Go to Settings, then selectIntegrations.
- Click Shopify Settings, then Enable Delivery OptionsunderDelivery Options at Checkout.
- Scroll to the bottom of the page and click Save.
Note: This option will only be visible when the parent account has enabled the display rates for the 3PL child account.
For more information on setting up live rates and enabling third-party calculated shipping rates in Shopify, refer to our support guide.
new
You can now
book a pick up
for your Border Express
shipments in Starshipit. To book a pickup with Border Express
:- Go to the Orders screen in Starshipit.
- From the Printed or Shipped tab select the orders and select 'book pickup'
- From the carrier dropdown select Border Express.
- Fill in the Pickup Time and Pickup Details form fields.
- Select 'Book pickup'
new
DHL Express
Easily charge duties and taxes to an alternative DHL Express account using Starshipit! This is a suitable solution for those using a third party account to charge duties and taxes.
To set up your duties and taxes account number follow the below steps
- Go to Settings > Couriers > DHL Express > Advanced
- Scroll down to the 'Customs Invoice' section
- Enter the DHL Express account number that you would like to charge duties and taxes to for your DHL Express shipments. This can be a third party DHL Express account.
new
The link in the edit address panel has become Correct Address, and as well as showing suggested suburbs, it will now display an address suggestion (if the address is invalid).
This makes it super easy to correct invalid addresses, with a single click!
Click the "Correct Address" link and then in the model, if a suggestion is found you can apply it by just clicking "Use Suggestion"
new
Effortlessly handle "Where's My Order?" inquiries with our Zendesk plugin
- Simplify order tracking across systems and web pages.
- Quickly search for order tracking info in Zendesk.
- Copy the order number, get the current status and tracking details.
- Keep customers informed and happy!
Install now to streamline your tracking process. Need assistance? Contact our support team! 🌟
For installation steps, refer to our support guide.
new
Save time, provide timely insights, and makes it easier to distribute insights to relevant parties by sending reports directly to their email with Scheduled Reporting.
Set up Scheduled Reports
- Navigate to the Reports section in your account.
- Select "Schedule Report".
- Tick the checkbox beside each report you would like to receive.
- Specify up to three emails to receive the reports in the Receivers field.
- Select your frequency for your reports.
- Choose whether you want to include child accounts and archived orders in your report.
- Save your settings.
For more information, check out our support guide or reach out to our support team at support@starshipit.com.
new
CouriersPlease
Fastway
AusPost
Seko
MyPost
courier
Print SKUs on your shipping labels so you can fulfill your orders more efficiently without the need for separate packing slips. We've added this feature to more couriers to streamline your shipping process.
- Border Express
- Seko
- MyFastway
- Australia Post eParcel
- MyPost Business
- Couriers Please
- MyToll
To enable this:
- Go to Settings>Couriers> [Courier Name] > Advanced
- Tick Enable SKUs on labels
- All your new orders will include the SKUs on the label to help you pick and pack!
new
We've made some updates to our Quick Print page to improve your experience.
The page has changed from Quick Print to
Workflows
, and we've changed the terminology of the options from "Print order
" to "Scan and print
" and "Open to order details to Scan and open
". In addition to these changes, Workflows now comes with two new features: Packing validation and scan barcodes to select packaging.
To learn more about Workflows check out our support centre. If you have any questions, you can reach our team at support@starshipit.com.
new
Using a barcode scanner to select packages for your orders is faster and more accurate than manually selecting them. You can simply scan a barcode for each package on your order, and the correct package will be updated automatically.
- Configure a barcode sheet with one barcode for every package
- When processing your orders scan the barcode of the package you would like to add
- Hit print!
For detailed steps on getting set up, check out our support guide. If you have any questions, sing out to our support team at support@starshipit.com
new
Starshipit now supports
Packing Validation
which enables you to scan product barcodes to ensure the correct item has been picked. You can then track the progress of items in real-time during the packing process.By reducing packing errors you'll save money by not sending out incorrect orders, reduce your customer service enquiries, cut down on returns and create happier customers.
To access Packing Validation:
- Make sure you’re using UI 2.0.
- In the left menu, navigate to the Workflow option.
- Select the Packing Validation option from the list of options.
- Enter or scan the order number.
- Click Search.
For more information on the packing validation process and steps, please refer to our support guide. If you have any further questions, get in touch with our support team at support@starshipit.com.
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