You can now reconcile freight costs for any courier by uploading a CSV and entering the tracking number column name. If the column isn’t found, we’ll show a clear error to help you correct it. This makes it easier to verify charges even when the courier isn’t directly supported.

The mobile app has had a tidy-up to improve usability, and now shows a warning if your shipping cost is higher than what the customer paid at checkout—helping you catch and address margin issues early.

You can now book pickups with Toll IPEC and Toll Priority directly from Starshipit in both Classic and Blazor UIs, making it easier to manage your end-to-end fulfilment without leaving the platform.

We’ve added support for page numbers and item prices in our custom packing summaries, helping you produce clearer, more informative picking slips—especially useful for large or high-value orders.

You can now include product SKUs on Allied Express labels, making it easier to scan, sort and identify items during fulfilment and delivery.

There’s a new setting that lets you use the Their Ref field as the barcode on packing slips, without changing your existing setup. This is ideal for teams that rely on custom references to match orders in their internal systems.

We’ve added a new button to the Quick Print page in Classic UI that appears when an order errors. You can now jump straight into the order to fix the issue, keeping things moving without leaving your workflow.

We’ve expanded Starshipit’s Recommended Packaging feature to work at checkout, helping you improve shipping accuracy, reduce costs, and provide better rates to your customers.

Previously, this feature only worked when orders were imported—but now, Starshipit can automatically determine the best packaging in real-time during checkout, ensuring live rates are as accurate as possible. For more details, check out our support article.

✅ Smarter package selection at checkout – Starshipit now assigns items to the most efficient packaging before rates are calculated, ensuring you don’t overpay or undercharge for shipping.

✅ Uses product dimensions from Product Catalogue at checkout. Starshipit matches SKUs with the Product Catalogue to retrieve item dimensions.

✅ Optimized for cost-saving – Our packing algorithm minimizes the number of packages while ensuring everything fits, selecting the most space-efficient packaging option.

✅ Live rate accuracy – The final package dimensions are sent to the courier, so the rate shown to customers at checkout is as close as possible to the actual shipping cost.

To start using Recommended Packaging at checkout:

1️⃣ Ensure your Product Catalogue is set up with product dimensions.

2️⃣ Set up your available packaging under Settings > Packaging.

3️⃣ Enable Recommended Packaging in Settings > Checkout Rates.

Give it a try and let us know what you think! 🚀

Starshipit now supports shipping This feature enables businesses to declare and transmit DG details associated with items in a shipment to comply with dangerous goods transport regulations.

✅ Add & Manage DG Information – Easily add and manage Dangerous Goods details for your shipments directly within the Starshipit platform.

✅ Automatic DG Information Application Based on DG Tags – DG information is automatically applied to shipments based on DG tags, streamlining the process.

✅ DG Declaration Form – Quickly download and print the DG declaration form when required for shipment documentation.

For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is here to assist!

We've made key improvements to Packing Validation in UI 2.0 to enhance accuracy, efficiency, and ease of use. Many of these improvements bring features from the Classic UI over to UI 2.0, directly based on your feedback!

We've also added a for Packing Validation, giving you more control over your packing process within Starshipit.

On this settings page, you can:

You can find the new settings page under Settings > Packing Validation

These updates streamline the packing process. Give them a try and let us know your thoughts!

⭐️ For more information, please read the support article

💬 Have feedback about this feature? Submit it here

✉️ Need assistance? Please reach our friendly support team

You can now limit checkout rates to a single package (22kg domestic, 20kg international). By default, eParcel splits larger orders into multiple packages and combines rates (e.g., a 25kg order becomes one 22kg package and one 3kg package). Enabling this setting prevents rate calculation for orders exceeding the single-package limit.

We've added an option to map Address Line 2 to the Building field in 3PL Central, providing more flexibility in how address data is handled. To enable this, navigate to Settings > Integrations > 3PL central and tick Map Address Line 2 to the Building field

You can now complete the entire Pick and Pack process without needing to tap the screen—just scan barcodes to move through each step. This update is perfect for users who want to speed up workflows and reduce errors while keeping their hands free.

Here's how it works:

Things to keep in mind:

With these new scanning actions, you can move through Pick and Pack without ever touching the screen—just scan and go.

We now automatically send your order number to USPS. This improvement helps you more easily reconcile shipments with orders, streamlining your tracking and inventory management.

To streamline the checkout setup process, we've redesigned the configuration page and setup flow.

1. A shift to a form-driven approach for enabling new shipping products and services, making the process more straightforward.

2. Only active services will now be shown in a structured grid format, providing clarity on which carriers and their products are enabled for checkout.

These enhancements aim to make the configuration process simpler, faster, and more intuitive.

For detailed instructions on setting up Checkout rates, refer to our support guide. If you have any questions or need assistance, reach out to our support team.

We've made key updates to improve bulk picking, enforce barcode scanning. prevent accidental packing exits and more based on your feedback so thank you!

To learn more about our mobile app, check out our support guide. Let us know what you think!

We’ve added PBT Transport as a new courier option in Starshipit! This integration allows you to:

🚚 Generate shipping labels

🚚 Load rates in Starshipit & at checkout

🚚 Send tracking updates back to your store

PBT Transport supports various package types, including CHEP and Loscam pallets.

🔗 Read the setup guide here to get started

We've made the following updates to improve shipping and order accuracy:

✔️ TGE International Live Rates – Display real-time shipping rates at checkout for more accurate pricing. Learn more about live rates here.

✔️ Amazon Tax Import – Orders from Amazon now can include tax values, ensuring correct order value adjustments.

✔️ Amazon Address Mapping – Added an option to map Address Line 2 to Building in Amazon integration settings (default is off).

We're excited to announce that three new integrations are now available in Starshipit! You can now connect Sellercloud, Ecwid, and Katana to automate order imports and streamline your shipping workflow.

Sellercloud is a powerful multichannel eCommerce platform designed to help businesses manage inventory, orders, and fulfillment across multiple sales channels. With this integration, you can automate order imports from Sellercloud and sync tracking details back once an order is fulfilled.

Ecwid is an easy-to-use eCommerce platform that enables businesses to sell online, on social media, and in-person. By integrating with Starshipit, you can import orders automatically and speed up your fulfillment process.

Katana is an inventory and production management solution designed for manufacturers, makers, and D2C brands. This integration allows you to seamlessly pull orders from Katana into Starshipit and manage shipping with ease.