Changelog

Follow up on the latest improvements and updates.

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We've made key updates to improve bulk picking, enforce barcode scanning. prevent accidental packing exits and more based on your feedback so thank you!
  • Bulk pick improvements
    – Multi-selecting and bulk picking now consolidates identical SKUs into one list, making batch picking smoother. You can also sort items by different attributes to speed up picking.
  • Barcode scanning only
    – A new setting (Settings > Configure Scanner) removes manual pick buttons, so items can only be picked/packed by scanning a barcode.
  • Packing exit confirmation
    – If you start packing and try to exit mid-way, you’ll now get a confirmation prompt to prevent accidental closures.
  • Force label printing
    – A new setting (Settings > Enforce Printing Labels) stops users from marking orders as packed without printing a label first. No more missing labels!
  • Use a physical scanner
    – Connect a Bluetooth barcode scanner instead of using your phone’s camera. Enable it under Settings > Configure Scanning.
  • Smarter search behaviour
    – By default, scanning an order number adds it to a bulk pick list. Prefer scanning to instantly open an order? Enable Go Straight to Order Processing under Settings > Order Search/Scan Behaviour.
To learn more about our mobile app, check out our support guide. Let us know what you think!
We’ve added PBT Transport as a new courier option in Starshipit! This integration allows you to:
🚚 Generate shipping labels
🚚 Load rates in Starshipit & at checkout
🚚 Send tracking updates back to your store
PBT Transport supports various package types, including CHEP and Loscam pallets.
We've made the following updates to improve shipping and order accuracy:
✔️ TGE International Live Rates – Display real-time shipping rates at checkout for more accurate pricing. Learn more about live rates here.
✔️ Amazon Tax Import – Orders from Amazon now can include tax values, ensuring correct order value adjustments.
✔️ Amazon Address Mapping – Added an option to map Address Line 2 to Building in Amazon integration settings (default is off).
We're excited to announce that three new integrations are now available in Starshipit! You can now connect Sellercloud, Ecwid, and Katana to automate order imports and streamline your shipping workflow.
Meet the New Integrations
📦 Sellercloud – Inventory & Order Management for Multichannel Sellers
Sellercloud is a powerful multichannel eCommerce platform designed to help businesses manage inventory, orders, and fulfillment across multiple sales channels. With this integration, you can automate order imports from Sellercloud and sync tracking details back once an order is fulfilled.
🛍️ Ecwid – eCommerce for Small & Growing Businesses
Ecwid is an easy-to-use eCommerce platform that enables businesses to sell online, on social media, and in-person. By integrating with Starshipit, you can import orders automatically and speed up your fulfillment process.
🏭 KatanaMRP – Smart Manufacturing & Inventory Management
Katana is an inventory and production management solution designed for manufacturers, makers, and D2C brands. This integration allows you to seamlessly pull orders from Katana into Starshipit and manage shipping with ease.
To set up these new integrations, go to Settings > Integrations in your Starshipit account.
Ever noticed your courier invoices don’t always match the rates you were quoted? Extra charges, adjustments, or errors can add up.
Invoice Reconciliation
helps by automatically comparing your Australia Post invoices with Starshipit’s quoted shipping costs, so you can easily spot discrepancies.
How it works
Upload your Australia Post CSV invoice in Classic UI (Analytics > Reports > Invoice Reconciliation), and Starshipit will match it to your shipments. You’ll get a report showing:
  1. What your customer paid.
  2. The estimated shipping cost from Australia Post.
  3. The actual invoiced amount.
  4. Any discrepancies, so you can review unexpected charges.
This feature currently supports Australia Post only, but we’re open to expanding it! If you’d like to see other couriers added, log a request on Canny.

improved

Classic UI

A Fresh New Look! 🎨

We've updated the Classic UI with a refreshed and modern colour palette.
While the functionality remains the same, you'll noticed a cleaner, more contemporary look that enhances usability without disrupting your workflow.
What's new?
  • A modernised colour scheme for a fresher, more polished experience
  • A more cohesive look that aligns with our brand
What's not changing?
  • All features, buttons, and layouts remain exactly where you expect them to be
  • Your workflow stays the same, no functionality has been altered
This update is all about aesthetics, ensuring a smoother and more visually engaging experience.
We’re excited to announce that Starshipit is now integrated with
Urgent Couriers!
Urgent Couriers is one of New Zealand’s largest specialised on-demand courier services, recognized for fast, premium delivery both domestically and internationally.
They offer a range of point-to-point services in Auckland, from 15-minute express deliveries to same-day economy runs.
As New Zealand’s first carbon-neutral courier service, Urgent Couriers is a sustainability leader, setting the benchmark for eco-friendly transport across the country.
Getting Started:
To connect Urgent Couriers with your Starshipit account, you’ll need your:
  • Urgent Couriers Username
  • Urgent Couriers Password
New to Urgent Couriers?
Simply reach out to our support team, and we’ll get you set up with Urgent Couriers.
For detailed setup instructions, check out our support guide. ✉️
Need help?
Our support team is here to assist!
We’re excited to introduce a new carrier integration –
Parcel Right!
Parcel Right offers straightforward, transparent pricing with no hidden fees, tailored for domestic shipping across Australia.
Parcel Right is 100% owned by DAI Post.
Established in Melbourne, Australia, DAI Post has been getting parcels to customers safely and efficiently for 24 years.
Getting Started
  • Already have a Parcel Right account?
    You'll need your Parcel Right
    User ID & Password
    to integrate.
  • New to Parcel Right?
    Simply reach out to our Starshipit support team, and we’ll assist with your setup.
For detailed setup instructions, check out our support guide. ✉️ Need help? Our support team is always here to assist!
Shipping to the US with incorrect address details—such as minor street name misspellings—can lead to significant penalties. Since address validation in the US occurs down to the street level, even small errors can result in additional charges or return-to-sender scenarios, increasing costs.
To address this, we have implemented localised address validation specifically for US addresses when using
UPS
and
FedEx
. This enhancement improves accuracy, reduces the risk of failed deliveries, and helps prevent unnecessary fees.
How It Works
When enabled, this setting automatically initiates address validation during label printing for UPS and FedEx. The receiver’s street address, city, state, postcode, and country are sent to the respective carrier for validation. If the address is valid, the label is generated and returned. Otherwise, an error is returned, prompting an update to the address details before proceeding.
How to Enable It
FedEx
  1. Go to Settings > Courier > FedEx.
  2. Scroll to the bottom of the page.
  3. Tick the checkbox for ‘Enable address validation for United States shipments’.
image
  1. Click ‘Save’ to apply your selection and initiate address validation during label printing.
UPS
  1. Go to Settings > Courier > UPS (New).
    Note:
    This feature isn’t supported in the UPS (Legacy) integration.
  2. Navigate to the ‘Advanced’ tab.
  3. Scroll to the bottom of the page.
  4. Tick the checkbox for ‘Enable address validation for United States shipments’.
image
  1. Click ‘Save’ to apply your selection and initiate address validation during label printing.
For more details, check out our guides on using FedEx and UPS.
Our Customised Rates feature helps you fine-tune the shipping rates you see in Starshipit, so they better reflect your costs. Based on your feedback, we've made some handy improvements:
  • Margins won’t apply when a courier rate is $0 or not returned, keeping the Cheapest Carrier rule accurate.
  • A new Margin column in the Shipping Price Report gives you a better breakdown of your costs.
  • Customised rates from a parent account can now be applied to all child accounts—overriding individual settings—or selectively applied to specific ones.
  • For supported child accounts, customised rates (including margins) now show in the shipping breakdown, providing more transparency.
  • It’s now easier than ever to select which child accounts receive customised rates, making setup a breeze.
  • We've modified our pricing breakdown for 3PL child accounts so that these margins will not be visible.
Want to learn more about customising rates? Check out our support guide 😊
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