End Customer Experience

Optimise returns portal for mobile devices, so that it provide a seamless and convenient experience for customers looking to return or exchange their purchases via mobile devices.

As a MyPost user I would like to create return shipments through Starshipit so I don't have to do these in the MyPost portal.

Support return services with Royal Mail integration

eParcel supports international returns Can we support international returns on Starshipit (New Zealand to Australia returns only)

I would like to process returns with Border Express through Starshipit.

Support additional rules Execute Rules based on actions the customer takes during the return like the selected return reason. Manual approval & Mandatory photo upload based on the conditions Reject return if > 30 days or if include itemsku; blocklist and allowlist products , tags and customer

Support Sendle returns in the Branded Returns Portal

On Returns portal if the order has an invalid address no courier is being shown just the error. Instead of showing an error saying there was an error, show the actual error like address in invalid and allow the customers to correct the address so they can se the courier option after the address is validated

https://www.loopreturns.com/