Display "ref" field from Bright Pearl API | User Interface

Display "ref" field from Bright Pearl API

under review

Emma Northfield

Please add the customer "ref" field passed from Bright Pearl into a field on the interface, so our warehouse team can see the original Shopify Order ID.

July 23, 2025

Alex

marked this post as

under review

Hi Emma Northfield
Currently we are importing the order number as the Order ID from BrightPearl and the Goods Out Note ID as the Reference field
Can I please confirm if you'd be happy to replace the Goods Note ID with the reference field? Or if you'd need all three of these fields visible?

Emma Northfield

Hi Alex 
Thank you for your reply- on our interface it appears the Goods Note is importing in the Starshipit "Order #" field. We do not wish to change this as it's quite useful.
However we cannot identify the number that is being generated in the Reference Field so yes, this could be replaced with the "ref" from the Bright Pearl API.

Alex

Emma Northfield: Hi Emma - makes sense! I've logged a request with our developers to have a look. It's on the backlog so as soon as I have an update I will let you know :)

Emma Northfield

Alex That is great news- thank you for the update

Emma Northfield

Alex We have identified the number already existing in Starshipit Reference field, and it turns out we do need this for printing. Would the Shopify Order ID "ref" be able to be placed in a new custom field?