We're excited to announce that Packing Validation is now available in the Classic UI! 🚀
What is Packing Validation?
Packing Validation enables you to verify that all items in an order are correctly packed before dispatch. It provides real-time feedback, instantly notifying you of any discrepancies or missing items so you can address issues before orders are sent out. This ensures accurate shipments and reduces errors.
Benefits of using Packing Validation
- Reduce packing errors:Save money by reducing incorrect orders, which means fewer costly replacements or reshipments.
- Fewer customer service enquiries:Fewer mistakes lead to fewer customer queries, freeing up your support team.
- Cut down on returns:Accurate packing means fewer returns, reducing handling costs and streamlining your operations.
- Create happier customers:By delivering the right products the first time, you'll boost customer satisfaction and retention.
How to use Packing Validation
- In the Classic UI, click 'Packing Validation' in the main menu
- Scan or search for the order number of the order you want to pack
- Scan or search for each SKU to mark it as packed, or you can manually mark the entire SKU quantity as packed by clicking 'Mark as packed'
- Once all items are marked as packed, click 'Complete packing' to open the order details where you can print the shipping label
Tip:
You can also access Packing Validation from the Orders Grid. Simply right click on an order row and select 'Open with Packing Validation' from the dropdown to open the order with Packing Validation.How to configure Packing Validation
Navigate to the Packing Validation settings page (Settings > Packing Validation) to configure to suit your needs.
- Choose how unshipped orders should open in the Orders Grid, and
- Choose what happens when the ‘Complete packing’ button is clicked
⭐️ For more information, please read the support article
💬 Have feedback about this feature? Submit it here
✉️ Need assistance? Please reach our friendly support team