Shipping to the US with incorrect address details—such as minor street name misspellings—can lead to significant penalties. Since address validation in the US occurs down to the street level, even small errors can result in additional charges or return-to-sender scenarios, increasing costs.
To address this, we have implemented localised address validation specifically for US addresses when using
UPS
and FedEx
. This enhancement improves accuracy, reduces the risk of failed deliveries, and helps prevent unnecessary fees.How It Works
When enabled, this setting automatically initiates address validation during label printing for UPS and FedEx. The receiver’s street address, city, state, postcode, and country are sent to the respective carrier for validation. If the address is valid, the label is generated and returned. Otherwise, an error is returned, prompting an update to the address details before proceeding.
How to Enable It
FedEx
- Go to Settings > Courier > FedEx.
- Scroll to the bottom of the page.
- Tick the checkbox for ‘Enable address validation for United States shipments’.
- Click ‘Save’ to apply your selection and initiate address validation during label printing.
UPS
- Go to Settings > Courier > UPS (New). Note:This feature isn’t supported in the UPS (Legacy) integration.
- Navigate to the ‘Advanced’ tab.
- Scroll to the bottom of the page.
- Tick the checkbox for ‘Enable address validation for United States shipments’.
- Click ‘Save’ to apply your selection and initiate address validation during label printing.