new
DHL eCommerce
DHL Express: Support for Adult Signature ✒️📦
Starshipit now supports specifying that shipments require an Adult Signature with DHL. You can enable this feature by selecting the 'Adult Signature' checkbox on the individual order.

At a customer’s request, DHL will obtain a delivery signature from an adult at the stipulated delivery address. If, for local legislative reasons, proof of the receivers age needs to be verified, DHL may need to request presentation of a valid government-issued personal identification document.
If you have any questions or need further assistance, you can reach out to our support team.