DHL eCommerce can adjust the tracking number/shipmentID used, which is useful for matching shipments sent with DHL eCommerce to the original order number. The format for this adjustment will be:
<yourDHLshippingprefix> + ordernumber + 00 (padded to 9 characters)
To activate this feature on your account:
- Go to Settings>Couriers>DHL eCommerce Asia Pacific.
- Check the box for Use OurRef for the ShipmentID
- Press Save.