We're pleased to introduce enhanced user access controls to help you manage your brands and locations more precisely. With this update, you can now specify which child accounts a user can access, as well as whether they can access the parent account.
For instance, if you're shipping multiple brands under one parent account and the brand owner needs access to view their orders, you can grant access to only the relevant brand's child account, ensuring they see only what they need. 🔒
Getting Started
Setting up these new controls is simple:
  1. Navigate to
  2. Select
    for the desired user.
  3. Specify access for each child account under Child Accounts options: Access or No Access.
  4. For the parent account, indicated by "Parent" in the type column, ensure you set this as "No Access" if you do not want the user to access it.
For more details, explore our Users support guide