Pick & Pack Scan Workflow - Updates
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Holly Hogg
Have an account currently using this and they have some feedback:
When all items have been scanned can it automatically go to the next screen without having to click on complete?
When scanning, is there a sound that can be made for correct/incorrect items? The pop up box at the top of the screen isn't very obvious when incorrect items have been scanned
When scanning, if you scan correct products but incorrect quantities, it will allow the scan to go through instead of showing an error message and will actually just add an extra product to the order, sometimes if the barcode is held under the scanners for too long then it scans twice by mistake, it would be helpful if the error came up as this product has already been verified.
Shauni
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Thank you for your feedback! ⭐️ I’m happy to report that these features are now available in Packing Validation.
To automatically progress to the next step after all items have been scanned:
- Go to 'Settings' > 'Packing Validation'
- Under 'Additional Options', check 'Auto-complete Packing Validation after the last item is scanned'
- Click 'Save'
This will allow Packing Validation to move to the next screen without any extra clicks!
We've also improved error handling: the error message is now more prominent in the middle of the screen, and an audio alert plays when an incorrect item is scanned.
For more information on these improvements, please refer to our knowledge base and changelog post.
- Knowledge base: https://support.starshipit.com/hc/en-us/articles/6811966579215-Packing-Validation
- Changelog: https://starshipit.canny.io/changelog/ui-20-packing-validation-just-got-even-better
If you have any additional feedback, we’d love to hear it!
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Thirsty Weasel
Improvement Update!!! We no longer allow to proceed when the scanned quantity exceeds the ordered quantity. If a user attempts to proceed, an error will be returned, preventing them from advancing to the next step.
The suggestion for automatically moving to the next screen upon scanning all items is being considered. We'll make sure to inform you about any developments or progress regarding this feature. Thank you for your input!