Carrier Performance in Reports
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M
Mushy Parrotfish
Store the delivery time in reports.
Currently we store pick up date and delivery date, can we add to this:
- Expected delivery date
- Actual transit time (business days)
- DIFOT (Delivered in full on time) was the transit time achieved: Y or N
Alex
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Hi all :)
We released a new analytics dashboard which tracks carrier performance for a few select couriers.
You can learn more about this here:
https://support.starshipit.com/hc/en-us/articles/6269438607887-Shipping-analytics
If you are after any other carriers, feel free to drop a comment on our open feature request here:
https://starshipit.canny.io/analytics-dashboard-feedback/p/analytics-support-for-all-couriers
M
Meaningful Firefly
Alexfantastic! works very well, would be good to add aramex to carrier performance
N
Nuclear Butterfly
following
K
Kelly green Scallop
in progress
Alex
Merged in a post:
Reports: Delivery Times
Alex
I would like a report that displays the average time it takes for our packages to go from picked up to delivered so we can best compare different courier options.
It would also be helpful to have a report that shows orders which haven't been marked as delivered yet so that we can identify lost parcels.
C
Changing Canidae
This is essential for our service too. We want to understand the customer experience for customers that live all over Australia, and wait time is an important variable to be able to see in the Dashboard, filtered by Courier, and the ability to export to CSV