Branded Returns | Allow returns portal to search and display orders from multiple child accounts when using Order Reference | End Customer Features

Branded Returns | Allow returns portal to search and display orders from multiple child accounts when using Order Reference

Georgia Kirkham

Allow returns portal to search and display orders from multiple child accounts when searching by Order Reference.
For example
Order Reference = 1234
Order ID's:
Order number 1: 888 from child account AB
Order number 2: 999 from child account XY
Currently, if I have the 'Validate returns based on Order Reference' option selected, and my customer uses the order reference in the returns portal the portal only returns order 888, not order 999.
Please can we have it show both orders for my customer that relate to that Order Reference