Add support to offer instant exchange giving customers the option to buy something new or different during the return process

I'd like to process returns using Post Haste through Starshipit for the purpose of Freight Forwarding

Currently, customers who are returning items are not declaring the length, weight , height of the return package correctly. Can we improve this feature to encourage the correct package information being included? Some suggestions: Remove the auto fill all together Give people the ability to select a certain package type Use rules to automate package size better

Support additional rules Execute Rules based on actions the customer takes during the return like the selected return reason. Manual approval & Mandatory photo upload based on the conditions Reject return if > 30 days or if include itemsku; blocklist and allowlist products , tags and customer

I would like to be able to charge for the returns directly through the returns portal rather than managing the payment outside of RP

Support returns with DHL eCommerce

As a MyPost user I would like to create return shipments through Starshipit so I don't have to do these in the MyPost portal.

Returns currently don't send webhooks for tracking events.

Allow for instore purchases to be logged via returns portal. For example: I purchase item in store, but head home and realize I want to return it, allow me to log on website and return using the portal.

There is currently no way for the users customers to enter information/details on damages or upload photos for the users reference when the item is returned. Some users struggle to understand what the fault or damage was and the reason for the return and would like a field for the customer to have the opportunity to elaborate in.