Unleashed: email
complete
Z
Zaffre Wombat
When integrating with Unleashed, the email address used is only the default email against the default contact, not the contact email that is selected in the order under contacts. Can that feature be added?
Created by Christopher Day
A
Assistant Condor
Please can Starshipit devs explain what functionality has been added here and how it works exactly? Simply marking this request as 'complete' isn't very helpful. It appears now that the 'primary' contact email and phone number are always pulled through from Unleashed, regardless of whether the 'Ordering' or 'Invoicing' or 'Shipping' checkboxes in Unleashed are checked/unchecked.
What would be better is the contact email and phone number only gets pulled through when the 'Shipping' checkbox is checked. That way we would actually have control over whether or not the contact details are pulled into Starshipit.
The current functionality means users have no control. The 'primary' contact gets pulled in regardless.
This post was marked as
complete
Alex
Hi Adam,
Thanks for your feedback, and I appreciate you taking the time to share your thoughts. We’ve updated the mapping so that we now pull the
Delivery Contact
details assigned to the Sales Order. If that field is blank, we then fall back to using the email/phone from the contact assigned to the order.Could you confirm if the Delivery Contact is set on your orders? Or are you wanting the email/phone fields to only be populated if the ‘Shipping’ checkbox is checked in Unleashed? Let me know if that’s what you’re after, and I’m happy to discuss further.
Feel free to reach out to me directly at alex.lesa@starshipit.com if you’d like to chat in more detail! :)
Cheers,
Alex